Ears to hear

If any man has ears to hear, let him hear.  Mark 4:23 (NASB)

First I dial the switchboard number and listened to the obligatory phone tree.  No ears.  Took my best guess, which must have been the popular bet because I found they were experiencing unusually heavy call volume and was unceremoniously dumped into voice mail.  No ears at all.  Got frustrated and hung up.

Took a deep breath and called back.  Same phone tree, but took another guess and got a live person, I presume with ears.  But she didn’t have time or interest to hear.  She transferred me to another line, which led to, you guessed it, another voice mail.  Back to no ears.

Made third attempt.  Was able to navigate phone tree a little quicker and I had at least eliminated two unproductive options, so I tried door number three.  Actual human being answers the phone and listens to my request.  Nice lady.  I am sure she had lovely ears, and I think I was speaking clearly, but she had trouble hearing.  My question was how to get approval for something their web site didn’t allow.  She told me the computer didn’t allow me to do that. 

Me:  ”I know.  Now I want a person to help me.” 

Nice lady: “But the computer doesn’t allow us to go against policy and sell you that service.”

Me: “Well, could anyone allow it?” I ventured. 

NL: “I guess, theoretically, it could be done (ears begining to hear?) but what if the service fails?” 

Me: “Ma’am, that’s a chance I’m willing to take and gladly pay for!” 

NL: “Let me connect you to Miss X.  Hold one moment.”

And the next thing I heard?

“I’m either on the phone or away from my desk right now……”